From Conflict to Compassion – Sovereign Legals for Leaders

$127.00

Create caring client relationships by transforming fear of conflict into calm compassion with Michelle Whitehead.

This module helps you to understand how every aspect of your client’s journey can be improved by aligned agreements grounded in your values and vision, a deep understanding of your client’s needs, and a commitment to best practice.

 

Description

In this module, Michelle Whitehead demonstrates how having confidence in your values and vision assists you in attracting ONLY your ideal client while discouraging those more likely to trample your boundaries. Through practical exercises and a guided meditation, you will also develop a clear understanding of what is important to your client, learning how to manage their expectations and increase their trust by providing clarity, certainty and consistency at every stage of your relationship with them. Finally, we acknowledge and explore the trauma inherent in client complaints, and offer you a range of tools and processes that can assist with understanding your conflict triggers and and improving your responses in situations of conflict. On completion of this module, you will have improved your business safety, upgraded your client care processes and reduced the likelihood of conflict arising, all of which are essential to your well-being as a business owner.

  • Understanding what is important to you
    • Having confidence in your values and vision
    • Avoid problems by attracting ONLY your ideal client
  • Understanding what is important to your client
    • Creating a space of safety & managing expectations
    • Prioritising clarity, certainty and consistency
  • Responding to conflict with compassion
    • Making a conscious commitment to best practice and responsibility
    • Knowing your conflict triggers and how to observe, process & respond

Topics:

        • Understanding what is important to you
        • Understanding what is important to your clients
        • Responding to conflict with compassion

Outcomes:

1. You will feel empowered to follow your values and vision
2. You will understand how to make your legals align to your perfect client
3. You will learn how to understand what is important to your clients
4. You will know how to become responsible and deliver best practice
5. You will master what to do when personally triggered by a potential conflict 

 

About the module creator:

headshot - michelle & WE-BeingThis course is hosted by Michelle Whitehead, lawyer and owner of Contracts that Care . Michelle is an Australian lawyer and accredited mediator who provides creative entrepreneurs with the ultimate tools for business self-care. Michelle believes wholeheartedly in the need for education around legal concepts, particularly for creative entrepreneurs who – when faced with paying a lawyer to bore them to death – would rather run the risk of not knowing.

Find out more about Michelle.

 How long does it take to complete and integrate?

 

WText: Yesterday i was clever, so I changed the world. Today I am wise so I am changing mysefle find that it takes between 3 and 15 hours to complete a module spread over a number of weeks or months.

This allows time to integrate and apply your learnings.

How do Upskill courses run?

 

Text: Were creating a new way to work. One where work and well-being integrate seamlessly

After your order is complete, you get an email giving you access to the module on  our community platform.

If you already have a login to our community platform, make sure you use that login email address at checkout.

 

The module is split into sections with videos from the module creator at the start of each section.

Throughout the learning segments we intertwine well-being and reflection practices.

This helps you to not only gain topic knowledge but also to grow personally, reducing feelings of overwhelm, isolation or comparison to others as you are integrating this new learning and just going through life.

Screenshot - module overview

 

As you progress through the module, you tick off what you have completed so that you don’t forget where you were.

Additional benefits of this module

Get access for the life of the course so you can take the time you need

Get the entry level skills you need before committing to high cost programs, saving you money and time loss

Learn from a true subject matter expert with lived  experience of their body of work.

Connect with peers and the creator and share your thoughts to help to grow your understanding of the topic and deepen the experiences you have had.

Use our novel monitoring approach to measure your growth so that you can see your actual improvement through completing the course.

More about this module

 

 

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